Question |
Answer |
Do I have a right to be provided with a copy of my Health Records? |
Yes, under the EU and UK Law you have this right. Your request MUST be made in writing. You can do this by completing the attached form, which once completed and returned to us will give us the information we need to deal with your request. |
Do I have to explain why I want a copy of my records? |
No, you do not have to, however, giving us a brief explanation of why you want them will assist us in dealing with your request. |
Do I have the right to be provided with a copy of another individuals Health Record? |
Only if the individual you are requesting the records about is under the age of 16 and you have legal parental responsibility for them or you have been appointed by the court to manage that individuals affairs when they are unable to e.g. power of attorney. You will need to tell us why you want the records. |
Do I have the right to a copy of a deceased persons Health Record? |
The Access to Health Records Act 1990 provides certain individuals with a right of access to the health record of a deceased individual. These include the executor or administrator of the deceased person’s estate/will and a person who may have a claim arising out of the individual’s death. These requests will be assessed on a case by case bases |
How long will it take for me to be provided with the records I request? |
Under the EU and UK Law we are required to provide you with the records within one calendar month and under the Access to Health Records Act 1990 within 21 days. Where possible we aim to provide all requested records within 21 days or sooner. |
Will I have to provide any identification? |
Yes. You MUST send us copies of the documents listed on Section 5 of the form. Failure to send these will result in your request NOT being processed. |
How will I receive the records? |
This will depend on what information you are requesting. Most of the records we hold are now held electronically, so you may be provided with a disc. Records which cannot be provided on a disc will be sent to you in paper format. |
What is the Secure Access portal? |
It is a secure area to view and/or download your requested information. It allows for the secure sharing of sensitive information eliminating paper waste whilst increasing control, security and delivery times. |